You are not just another number here, and contrary to the reviews here, this place is not just "out to get your money". I found their intentions to be clear and honest. It is simple: They want to get you pregnant. IUI's don't work, if they did, then intercourse would work and we would not need fertility service in the first place. IVF costs money, no matter if you have insurance or not, it a major service and you are going to have to come out of pocket in one way or another. Dr. Lane was very honest and upfront. We told her what we wanted and she told us how we are going to get there. She explained in the long run it is cheaper to do IVF w/ PGS because in the long run, the likelihood of us getting pregnant the first time is higher if we do IVF w/ PGS instead of just doing straight IVF and transferring the best of the bunch with no actual science behind it. Yes, she was late a few times, but she is a single physician with two locations...to me, that is a hardworking woman. Time is not on her side, but her intention is pure. Her team works very hard for each of their patients. Folks who stood out were, Kyra, the practice manager. She was so much more than a manager. Anytime we had a question we could count on her to get us an answer, no matter what time of day. She would speak to us on the weekends, during her personal time. When my wife was feeling a little vulnerable she literally sat on the phone and just my wife cry it out. She even sent a gift for our baby shower! She knows that practice inside and out and you can feel she takes each patient very seriously She is warm. She is welcoming. She is golden. My wife still refers to her as our fertility angel. Dr. Lane, of course. She is the real deal. She is very charming and wicked smart. She took her time with us and every question we had even though I knew we were probably eating into her busy schedule. She made us feel like we mattered and she never made us feel like she could not help us. Dr. Lane genuinely cares about fertility health and helping us get the best outcome possible. If we ever want more kids, she is our first stop. All in all, go here. If you don't want to spend a bunch of time and money to get pregnant, go here. If you want the highest quality of science and care, go here. We had been to 2 other clinics before here, and the difference was night and day. Go. Here!